Security Center


Explore how to keep your accounts and identity more secure so you can bank with confidence.

Read our online and mobile security commitment

Concerned about fraud? Contact us

Securing your data

What you can do

While we make every effort to secure your personal information, there's plenty you can do to avoid falling prey to fraud and identity theft. Through regular account review to spot unusual activity, heightened awareness of current malware and fraud threats, and the use of reputable security software, you can significantly reduce your fraud and identity theft risks.

Reporting identity theft

Find the resources you need to report fraud and protect yourself

TD Bank will never ask you to confirm your account number, PIN, password or any other personal information via e-mail, text or voice call.

If you are concerned that you have received a fraudulent email, text or call, disclosed confidential information or have questions about online security, call 1-800-893-8554.

For credit card-related transactions, contact TD Bank Visa® Credit Card at 1-888-561-8861.

Explore more ways to protect your accounts

These simple steps can go a long way toward preventing online fraud

  1. Never share your passwords and PINs, even with us

  2. Change your passwords often

  3. Enroll in TD VoicePrint

  4. Don’t click on links you don't recognize

  5. Never respond to texts or emails with personal info

  1. Never respond to one time passcode requests that you didn't make

  2. Don't use unknown links to access Online Banking

  3. Don't deposit checks from unknown sources and transfer any portion of those funds

Your security and fintech apps

Third-party (non-TD) financial technology (fintech) apps and data aggregators often store and access your digital bank account username, password and account information to provide services that may help you manage your money, invest, borrow and send money.

Find out how these apps use your data and what you can do to help protect yourself

Learn more about threats

  • Phishing, vishing and SMShing

    Fraudsters use email, text and phone to steal sensitive information

  • Malware and P2P sharing

    Avoid efforts to infect your computer and steal sensitive info

  • Lotteries, fees and shopping fraud

    Learn how to recognize and avoid scams that look enticing – but rarely are

How to report a vulnerability

Learn how to report a potential security vulnerability and review our policy for responsible disclosure.

*By clicking on this link you are leaving our website and entering a third-party website over which we have no control.

Neither TD Bank US Holding Company, nor its subsidiaries or affiliates, is responsible for the content of third party sites hyper-linked from this page, nor do they guarantee or endorse the information, recommendations, products or services offered on third party sites.

Third party sites may have different Privacy and Security policies than TD Bank US Holding Company. You should review the Privacy and Security policies of any third party website before you provide personal or confidential information.

1Covers U.S.-issued cards only. Does not apply to ATM transactions, certain commercial card transactions, PIN or other transactions not processed by Visa. You must notify your financial institution immediately of any unauthorized use and you will receive a provisional credit while the fraud investigation is completed. For specific restrictions, limitations and other details, please consult your issuer.

Have a question? Find answers here