Canada
US
You are now leaving our website and entering a third-party website over which we have no control.
How to view or cancel a TD Global Transfer transaction in EasyWeb
You can send money to family and friends almost anywhere in the world with TD Global Transfer.
Learn here how to view your Global Transfer history or cancel an in-progress Western Union® Money TransferSM transaction on EasyWeb.
Step 1: Access your transfer history
On EasyWeb, go to the Accounts page.
On the left menu, select the option TD Global Transfer.
Now, view your transfers history. To see more details, you can select any transfer.
Step 2: Select a Western Union Money Transfer to cancel
To cancel a transfer, ensure it's a Western Union transaction that displays a status of In Progress.
Select the transfer you wish to cancel.
Note: You cannot cancel a transfer in any of these three scenarios:
- It has already been paid to your recipient.
- Within the first 2 hours of initiating the transaction.
- The transaction is still under TD review process.
If your transaction falls under any of the above, you will not be presented with an option to cancel transaction.
Step 3: Review and confirm
Review the information on the transfer that you've selected to cancel.
When you're ready, select the button that reads Cancel transfer.
To confirm the cancellation of the transfer, select the button Yes, Cancel.
If the transfer has been successfully cancelled, you should get confirmation. Also, the status of your transaction should update to Cancelled.
In some cases, it may take time for the funds to be returned to your account.
Congratulations. You've completed this tutorial.