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Use My Credit Card Features
Looking for a credit card? View TD Credit Cards.
Manage Your Credit Card in the TD App
Set transaction limits, block international purchases or lock your credit card.
Lock or unlock your credit card in the TD app
Feel more confident if you misplace your credit card by locking your card in the TD app.
When locked, pre-authorized payments and ATM transactions will still go through, credit card payments will still be accepted, and you can make transfers.
If you think your card has been lost or stolen, lock it and call 1-800-983-8472 right away for a replacement. If you find your card, it’s just as easy to unlock it.
Block international in-person purchases
Not travelling? You can block international in-person purchases directly from the TD app.
When your credit card is blocked, in-person purchases outside of Canada like hotels and restaurants will be declined. Online and recurring payments will still be processed.
When you decide to travel, simply unblock your card to use it on your trip.
Stay in control with transaction limits
Now it's easier for you to give your partner, child or caregiver the ability to make day-to-day payments while you stay in control.
As the primary cardholder you can set transaction limits for each cardholder on your account, including yourself. While Additional Cardholders can't set transaction limits on their cards, they can view the limits set by you.
Transaction limits can be instantly enabled or disabled via the TD app. While you can set limits for in-person, online and digital wallet payments, you cannot set limits for pre-authorized payments, ATM transactions, transfers, bill payments, returns and reward redemptions.
Why Manage Your Credit Card in the TD App?
-
Greater convenience
Easily set transaction limits, lock your card or block in-person international purchases in the TD app. You don't even need to call in. -
Manage your account on the go
View your statements and communications in the TD app. -
Increased control over spending
Transaction limits give you the confidence that you or Additional Cardholders don’t spend over a pre-set amount.
-
Change settings in an instant
Since your credit card is managed in the TD app you can make changes on the go.
-
Bank with Confidence
Manage your credit card with confidence in the TD app if your card is misplaced or used internationally while you're not travelling.
Need Help?
Find out more about our credit cards
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Transcript
[Music]
The video begins with the music and a TD First Class Travel Visa credit card sliding in from the left of the screen very fast. The card touches the right edge of the screen and bounce back and stops on the right side of the screen and animates with a glare on top of the credit card. A green framed box with the text “Misplaced your TD credit card” appears on the left side of the screen.
Narrator: Misplaced your TD Credit Card?
Screen Text: Misplaced your TD Credit Card?
The card shrinks in size and fades out in the center of an animation effect of green firework. The green framed box with text fades out and is replaced with another screen text. A hand holding a cellphone can be seen sliding in from the bottom right side of the screen.
Narrator: Instantly lock it from the TD app while you’re searching for it.
Screen Text: Instantly lock it from the TD app while you’re searching for it.
A cell phone can be seen with TD app open on the screen with options My Accounts, Transfers, Bills, etc. The hand fades out and the cell phone scales up to fill the entire right side of the cell phone screen.
Narrator: Here’s how.
A tap on “My Accounts” option can be seen. The “Accounts” page slides in from the right side of the cell phone screen.
Narrator: Log into your TD Mobile app by selecting My Accounts from the home screen.
“Accounts” page shows three options Chequing, Savings, and TD First Class Travel Visa Infinite Card. Previous screen text fades out and new text fades in on the left side of the cell phone with title “In the TD App select:” and first bullet point “Your Credit Card”.
Narrator: Then select the card you’d like to lock.
Screen Text: In the TD App select:
• Your credit card
• Manage
• Lock Card
[Music]
A tap on “TD First Class Travel Visa Infinite Card” option can be seen on the cellphone screen. A tap on the “Manage” option can be seen and second bullet point fades in on the left side of the cell phone “Manage. The “Manage Credit Card” page slides in from the right side of the cell phone screen showing the options. Big Green colour button “Lock Card” can be seen.”
Narrator: Select the manage button and then simply lock your card.
A tap on “Lock Card” option can be seen. A pop-up message page swipes in from the right side of the cell phone screen. It shows “Card Successfully Locked” as a title and some text with description under it, finally with OK button at the bottom of the pop-up message window.
A tap on the OK button can be seen. The cell phone shrinks in size and fades out. The TD First Class Travel Visa credit card fades in while scaling up from small size in the center of an animation effect of green firework. Previous screen text also fades out and is replaced with the new screen text that fades in.
Narrator: When you’ve found your card, you can unlock it using the same easy steps.
Screen Text: Found your card?
Unlock using same easy steps.
The card and the text accelerate off screen towards right side. New text fades in on the screen with big letters filling up the screen.
Screen Text: Good To Know
Narrator: Here's some additional info that's good to know.
Screen Text: The Locked card feature prevents new purchases and digital wallet payments, either in-person or online.
Narrator: While your card is locked, new purchases or digital wallet payments, either in-person or online are prevented from going through.
Previous text fades out, new text fades in on the screen
Screen Text: Pre-authorized payments, ATM withdrawals, transfers and bill payments will still go through.
Narrator: You won’t miss any recurring payments. pre-authorized payments and ATM transactions will still go through, credit card payments will still be accepted, and you can make transfers.
Previous text fades out, new text fades in on the screen. When the words “cannot” are narrated we can see an animation underlining the two bolded words “cannot”.
Screen Text: Primary Cardholders can lock their own credit cards but cannot lock an Additional Cardholders card.
Narrator: Primary Cardholders can lock their own credit cards but cannot lock an Additional Cardholder’s.
Previous text fades out, new text fades in on the screen.
Screen Text: Only Additional Cardholders can lock their card.
Narrator: Only Additional Cardholders can lock their card.
Previous text fades out, new text fades in on the left side of the screen. Google Play and Apple App Store logos also fades in with the text. A cell phone with TD App open on the screen fades in while scaling up from small size. A cell phone can be seen shaking/vibrating with the Wi-Fi quarter circles on the top left of the phone pointing to download the TD App from the Google Play or Apple App Store.
Screen Text: Don’t have the app?
Download it now.
GET IT ON Google Play
Download on the Apple App Store
Narrator: If you don't have the TD app, now is a great time to get it.
Cell phone stops shaking/vibrating and the video ends with this screen and music fades out.
Narrator: Manage your credit card with the TD app.
[Music]
Transcript
[Music]
The video begins with the music and a TD First Class Travel Visa credit card sliding in from the left of the screen very fast. The card touches the right edge of the screen and bounce back and stops on the right side of the screen and animates with a glare on top of the credit card. A green framed box with the text “Feel confident while you're not traveling” appears on the left side of the screen.
Narrator: Feel confident while you're not traveling.
Screen Text: Feel confident while you're not traveling
The green framed box with text fades out and is replaced with another screen text. A lock icon appears over the TD First Class Travel Visa credit card. A green dashed border line can be seen animating clockwise around the card showing protection of the credit card. The credit card with the lock fades out and a hand holding a cellphone can be seen sliding in from the bottom right side of the screen.
Narrator: You can instantly block international credit card purchases using the TD app.
Screen Text: Instantly block international credit card purchases in the TD app.
A cell phone can be seen with TD app open on the screen with options My Accounts, Transfers, Bills, etc. The hand fades out and the cell phone scales up to fill the entire right side of the cell phone screen.
Narrator: Here’s how.
A tap on “My Accounts” option can be seen. The “Accounts” page slides in from the right side of the cell phone screen.
Narrator: Choose My Account from the home screen and log in to the TD App.
“Accounts” page shows three options Chequing, Savings, and TD First Class Travel Visa Infinite Card. Previous screen text fades out and new text fades in on the left side of the cell phone with title “In the TD App select:” and first bullet point “Your credit card”. A tap on “TD First Class Travel Visa Infinite Card” option can be seen on the cellphone screen. Second bullet point fades in on the left side of the cell phone “Manage”. The “Credit” page slides in from the right side of the cell phone screen. It shows four options Pay, Transfer, Rewards, Manage.
Narrator: Then select the card you’d like to manage
Screen Text: In the TD App select:
• Your credit card
• Manage
[Music]
A tap on the “Manage” option can be seen and third bullet point fades in on the left side of the cell phone “Manage International Purchases”. The “Manage Credit Card” page slides in from the right side of the cell phone screen showing the option “Manage International Purchases”. A tap on “Manage International Purchases” option can be seen. The “Manage International Purchases” page swipes in from the right side of the cell phone screen. It shows “Block International Purchases” text with description on the left side and a toggle button on the right side. A tap on the toggle can be seen activating the “Block International Purchases” option.
Narrator: Click Manage International Purchases and turn on the Block International Purchases feature.
Screen Text:
• Manage International Purchases
• Turn on Block International Purchases.
The text with bullet points on the left of the cell phone can be seen fading out and new screen text fades in. The cell phone shrinks in size and fades out. The TD First Class Travel Visa credit card fades in while scaling up from small size with the lock icon. Again, a green dashed border line can be seen animating clockwise around the card showing protection of the credit card.
Screen Text: Travelling outside Canada?
Narrator: Travelling outside Canada?
The lock icon and the green dashed border around the card can be seen disappearing. A glare also appears on top of the card. The card and the text accelerate off screen towards right side.
Screen Text: Unblock using same easy steps.
Narrator: Simply unblock using the same easy steps.
New text fades in on the screen with big letters filling up the screen.
Screen Text: Good To Know
Block International Purchases prevents in-person purchases made outside of Canada, including the U.S.
Narrator: Here's some additional info that's good to know.
Previous text fades out, new text fades in on the screen
Screen Text: Good To Know
In-person purchases in Canada, all online transactions, and ATM cash advances will still go through.
Narrator: Blocking International Purchases prevents in-person purchases made outside of Canada, including the U.S.
Narrator: In-person purchases in Canada, all online transactions, and ATM cash advances will still go through.
Previous text fades out, new text fades in on the screen. When the words “not for” are narrated we can see an animation underlining the two bolded words “not for”.
Screen Text: Good To Know
Primary Cardholders can turn on the Block International Purchases feature for their own credit cards, but not for an Additional Cardholders card.
Narrator: Primary Cardholders can turn on the Block International Purchases feature for their own credit cards, but not for an Additional Cardholder’s.
Previous text fades out, new text fades in on the screen.
Screen Text: Good To Know
Only Additional Cardholders can turn on their Block International Purchases feature.
Narrator: Additional Cardholders can turn the feature on themselves.
Previous text fades out, new text fades in on the left side of the screen. Google Play and Apple App Store logos also fades in with the text. A cell phone with TD App open on the screen fades in while scaling up from small size. A cell phone can be seen shaking/vibrating with the Wi-Fi quarter circles on the top left of the phone pointing to download the TD App from the Google Play or Apple App Store.
Screen Text: Don’t have the app?
Download it now.
GET IT ON Google Play
Download on the Apple App Store
Narrator: If you don't have the TD app, now is a great time to get it.
Cell phone stops shaking/vibrating and the video ends with this screen and music fades out.
Narrator: Manage your credit card with the TD app.
[Music]
Transcript
[Music]
The video begins with an image of a TD First Class Travel Visa Infinite* credit card on the right side of the screen fading in, a shiny glare effect can be seen going across the card. At the end of the glare animation, a green key line square box can be seen fading in on the left side of the card with green text inside the square box.
Screen Text: Add Additional Cardholders with confidence.
Narrator: Looking to manage…
The card scales up and another TD First Class Travel Visa Infinite* credit card can be seen sliding out diagonally behind it.
Narrator: …additional card holders?
The green key line box with text inside now fades out and another text can be seen animating in. The text animation scales up until the text is big and readable.
Screen Text: Now you can set transaction limits on your TD Credit Cards.
Narrator: Now you can set transaction limits on your TD Credit Cards…
The two credit cards fade out. A hand holding a mobile device can be seen sliding up from the bottom right side of the screen. TD App is open on the mobile screen with options: My Accounts, Transfers, Bills, TD First Class Travel Visa Infinite* Card, and Quote.
Narrator: …within the TD App.
The hand now fades out, leaving only the mobile device in view. The mobile device can now be seen scaling up.
Narrator: Here’s how. Choose My Accounts…
An orange circle can be seen on top of the “My Accounts” menu of the TD App to signify a tap.
Narrator: ...from the home screen…
The Accounts page slides in from the right of the mobile screen revealing options such as Chequing, Savings, and TD First Class Travel Visa Infinite Card. The screen also displays the available amount in each Banking account, as well as the spent amount in the Credit Card.
Narrator: ...and log in.
Previous text on the left side of the mobile device now fades out and new text fades in.
Screen Text: In the TD App select:
A new bullet point with bolded text can be seen fading in.
Screen Text: Your credit card
An orange circle can be seen on top of the “TD First Class Travel Visa Infinite Card” option of the TD App to signify a tap.
Narrator: Then select the card you would like to set a limit for…
The Credit page slides in from the right of the mobile screen revealing options such as Pay, Transfer, Rewards, and Manage.
A new bullet point with bolded text can be seen fading in. The previous bullet point is no longer bold.
Screen Text: Manage
An orange circle can be seen on top of the “Manage” option of the TD App to signify a tap.
Narrator: …select Manage.
The Manage Credit Card page slides in from the right of the mobile screen revealing options such as Lock Card, Credit Limit Increase, Damaged Card, and Additional Cardholders.
Narrator: On the Manage screen, select…
The Manage Credit Card page can be seen scrolling down to reveal more options such as Transaction Limit, and International Purchases. A new bullet point with bolded text can also be seen fading in and previous bullet point is no longer bold.
Screen Text: Transaction Limit
Narrator: …transaction limit…
The Transaction limit option on the TD App can be seen scaling up to the width of the mobile device to highlight the option.
Narrator: …for your card or…
The third bullet point text now fades out and new text fades in. The upscaled Transaction limit option in the TD App can be seen returning to normal size.
Screen Text: Additional Cardholders
Narrator: …additional card holders…
The Additional Cardholders option on the TD App can be seen scaling up to the width of the mobile device to highlight the option.
Narrator: …for someone else.
The upscaled Additional Cardholders option in the TD App can be seen returning to normal size.
Narrator: Now, you will be able to see…
An orange circle can be seen on top of the “Additional Cardholders” option of the TD App to signify a tap.
Narrator: …either yourself…
The Additional Cardholders page slides in from the right of the mobile screen revealing options such as a credit card named “YOUR LOVED ONE” and Add New Additional Cardholder.
Narrator: …or the cardholders associated with your credit card.
A new bullet point with bolded text can be seen fading in. The previous bullet point is no longer bold. An orange circle can be seen on top of the credit card “YOUR LOVED ONE” option of the TD App to signify a tap.
Screen Text: Select Name of Additional Cardholder
Narrator: Select whomever you would…
The Additional Cardholder Details page slides in from the right of the mobile screen revealing an option Transaction Limit.
Narrator: …like to set a limit for and simply…
An orange circle can be seen on top of the “Transaction Limit” option of the TD App to signify a tap.
Narrator: …input the limit…
A new bullet point with bolded text can be seen fading in. The previous bullet point is no longer bold.
Screen Text: Set Limit
Narrator: …you would like...
The Transaction Limit page slides in from the right of the mobile screen revealing options such as No Limit, $150.00, Other, and a button Set Limit. The page also has the credit card name at the top “YOUR LOVED ONE”
Narrator: …that user to stay with them.
An orange circle can be seen on top of the “$150.00” option of the TD App to signify a tap. The bolded bullet point text is no longer bold. The orange circle can be seen again on top of the Set Limit button to confirm the limit selected.
A pop up appears on the mobile device with confirmation that the limit of $150.00 was set for the card “YOUR LOVED ONE”. The bullet points start fading out one by one from bottom up.
Narrator: It’s important to know that limits apply to…
The mobile device can be seen scaling down from its original size and eventually disappearing.
New text title can be seen fading in near the top of the screen.
Screen Text: Important to know
First line in a paragraph can be seen fading in.
Screen Text: Limit only applies to in-person, online purchases and…
Narrator: …in-person…
Second line in the paragraph can be seen fading in.
Screen Text: …digital wallet for each transaction. It does not apply to…
Narrator: …online and…
Third line in the paragraph can be seen fading in.
Screen Text: …pre-authorized payments, ATM transactions, transfers, …
Narrator: …digital…
Last line in the paragraph can be seen fading in.
Screen Text: …bill payments, returns and rewards redemptions.
Narrator: …wallet for each transaction. It does not apply to preauthorized payments, ATM transactions, transfers, bill payments, returns and rewards redemptions.
Under the previous paragraph, new lines can be seen fading in one by one to form the new paragraph.
Screen Text: Additional Cardholders can’t set a transaction limit on their card, but they can view the transaction limit set by the Primary Cardholder.
Narrator: Additional Cardholders can’t set a transaction limit on their card, but they can view the transaction limits set by the Primary Cardholder.
All the screen text can now be seen fading out at the same time. On the right side of the screen, The TD First Class Travel Visa Infinite* Credit Card and on the left side of the screen some text can be seen fading in.
Screen Text: Control spending on your credit card.
Narrator: Help additional card holders spend within your limits and…
The card scales up and another Visa credit card can be seen sliding out diagonally behind it.
Narrator: …better track your online shopping with new TD Credit Card…
All cards and text can now be seen fading out. New text with two buttons under it; Get it on Google Play, and Download on the App Store, can be seen fading in. Also, a mobile device with the TD App open can be seen scaling up on the right side of the screen.
Screen Text: Manage your credit card with the TD App.
Narrator: …spending limits in the TD App. That’s what confidence feels like.
A square frame with TD green colour key line zooms in to the center of the screen. Screen fades to the white background and the square frame animates to become TD logo in the center of the screen. TD logo now animates and moves towards the left of the screen revealing the TD green chair and “Ready for you” text as a part of the logo.
Screen Text: All trade-marks are the property of their respective owners.
* Trademark of Visa International Service Association and used under license.
®The TD logo and other trade-marks are the property of
The Toronto-Dominion Bank.
[Music Ends]